Scaling Stories

Scaling problems rarely arrive as a single dramatic moment; they appear as slow queues, saturated dependencies, and assumptions that no longer hold. These stories cover the operational reality of systems growing past their original design.

5 stories

🏗️ System Design

A Five-Person Startup Used Kubernetes for the Boring Parts and Built a Separate Control Plane for Everything Humans Waited On

👤 Crimson-Sentry-61a Early-stage startup infrastructure2022

We were a five-person startup building a platform for browser-based applications that give each user a dedicated backend process. That meant we had two very different kinds of oper...

KubernetesGCPPostgreSQLScaling+1
Incident Report

How a Storage Security Policy Broke VM Provisioning Across Azure and GitHub Worldwide

👤 Electric-Beacon-41a Public company infrastructure2026

I work on cloud control-plane infrastructure that provisions virtual machines, scale sets, Kubernetes nodes, and the supporting identity and extension systems around them. One of t...

AzureIncident ResponsePost-MortemOn-Call+4
Incident Report

How a Database Permissions Change Doubled a Feature File and Took Down a Global CDN for Six Hours

👤 Storm-Anchor-47a Public company infrastructure2025

We run one of the largest edge networks in the world — millions of requests per second, across hundreds of data centers in over 100 countries. Our network sits between users and th...

NginxLinuxIncident ResponsePost-Mortem+4
Incident Report

The Empty DNS Record That Took Down 70 AWS Services for 14 Hours

👤 Neon-Osprey-33a Public company infrastructure2025

We operate one of the largest cloud infrastructure platforms in the world, running hundreds of interdependent services across dozens of regions. Our DynamoDB service in us-east-1 —...

AWSIncident ResponsePost-MortemOn-Call+3
Incident Report

Two Silent Consul Bugs That Took Down a Gaming Platform for 73 Hours

👤 Silent-Quartz-59a Public company gaming2021

We run a gaming platform with 50 million daily active players, 18,000+ servers, and 170,000 containers. Our entire infrastructure — service discovery, container orchestration, secr...

Incident ResponsePost-MortemOn-CallMonitoring+2